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A distant view of cabanas by the pool at Sensira Riviera Maya

Cabanas & sunbeds by the swimming pool at Sensira Riviera Maya

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To assist with planning your Cancun getaway at Sensira Resort & Spa Riviera Maya, please find answers to our most frequently asked questions below. For more information or assistance, contact the resort and a member of our team will be happy to assist you.


This is a common question as Cancun and Riviera Maya are often mentioned together. The difference is that Cancun is a large city and Riviera Maya is not a city at all, but a region, that is slightly south of Cancun. The city of Cancun is situated outside of the Riviera Maya region. The cities that are inside Riviera Maya include Playa del Carmen, Tulum, Puerto Morelos, Puerto Aventuras, Xpu-Ha, Akumal, Soliman's Bay, Tank Ha Bay, and the Sian Ka'an Biosphere. Riviera Maya covers over 88 miles (133 kilometers) of beach coastline.

Cancun and Riviera Maya are a few of Mexico's most sought-after destinations for unforgettable vacations. The Riviera Maya region and Cancun are dedicated to the safety and security of tourists and locals alike. The area is known for the warm, Mexican hospitality and friendly service. Safety is another thing that both Cancun and Riviera Maya are known for.

The rainy season in Riviera Maya is from June to November, however it's not uncommon for the area to receive a few light showers throughout the year.

It depends on your preferences. If you seek to escape the chilly winds of your country, December-February is the right option as the temperature ranges between 14°C (57°F) and 24°C (75°F). But if you prefer warmer temperatures, April-August is the perfect choice.